All sales are final. No returns or exchanges. Please review all product photos, descriptions, sizing, and condition details before purchasing. Orders are carefully packed and insured when shipped. If an item arrives damaged, contact Heather Hits Different LLC within 3 days of delivery by text message only at 321-302-9049 and include clear photos of the item and all original packaging. Please retain the damaged item and all packaging until the carrier claim is fully resolved. No phone calls, please.